Frequently Asked Questions

Multicraft

Intel Xeon E5-1650v3
RAM: ECC DDR4
HD: RAID SSD
Uplink: 1Gbps
Integrated 300 gbps DDoS Protection
OS: CentOS 64-Bit
Locations: United States

Our servers are instantly created and all information including your servers IP and control panel login information are emailed to you when the order is paid and completed.

We can install any mod pack or server version that you would like.
Just let us know and we will be more than happy to set it up for you.

Currently we do not yet support MYSQL databased within our packages. In the near future we have planned to implement this feature.

Server setup is automatic and instant. As soon as you choose a package your server will be ready to host a game of Minecraft.

Yes, we do. Our Affiliate program offers 10% recurring monthly commissions on every sale.
Click here go to the Affiliates program to activate your affiliate program and get your links and banners today.
If you do not already have an account then you can register for one here and become an affiliate at no charge.

To find your IP log into the member's area and make your way to the multicraft control panel.
When here, select your chosen server.
On the main servers page you will see your IP address in the format IP:PORT example: 199.192.122.144:25712.
Use this to access your Minecraft game. Please make sure you include the IP and PORT when connecting

Minecraft currently has two different versions of the game.
The original Minecraft was written in Java and is now referred to as Minecraft: Java Edition.
This is the most common version found on our servers and has the best support for mods, plugins, and customization.
Minecraft was formally known as Minecraft: Bedrock Edition and was built on the language C and is used for The Windows 10 edition, Xbox, mobile and more.

Not at all! We make it very easy to get started on your server with very little technical knowledge needed.
We will send you the IP and Port combination that you will enter into the launcher which will work without any additional configuration.

Absolutely, we love the developers, streamers, youtube channels, organizations and more that we have partnered with.
Please refer to our sponsorship page for more information and how to apply.

Utilities

Yes, Multicraft control panel is included with all packages.
This advanced software package gives you complete control over your entire server with an easy to use interface.
You can access the console from here and access the servers files via FTP right from the platform.

Our hardware has over 99.9% uptime and rarely goes down.
The most common cause of an outage is a rogue plugin or mod which we can help diagnose and fix.

You can use any jar that you want.
We provide a many jars and full modpacks for you to use already.
You also have full FTP access to your server to add and remove jars as you would like.
We can also help you do this to install the exact server version and mods you would like.
Please log into your billing area and submit a support ticket to receive help

Yes, Simply submit a ticket to our billing support staff and let us know which package you would like to change to.
We will be able to complete the change within a few hours, and send you an invoice which you can pay right away.

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